Penn Florist

Marye Teresa Smith 2 months ago

I went to Penn Florist to buy a floral arrangement and grave ornaments for my Mother, Father, Sister & two brothers who are buried pretty far away/ { Bradford County Memorial Park in Towanda, Pennsylvania} Nonetheless; I chose Penn Florist because they are located close to Hollywood Nails; where me & my daughter get our mannis & pedis. So I walked in; two workers behind the desk. Neither had greeted me when I walked in! Neither worker had asked me if I needed help! { guess I was invisible. } Selecting grave ornaments & floral arrangements is not a fun task......I would have expected @ a minimum some acknowledement but did not receive any. I was made to feel uncomfortable; especially by Maria who ignored me while speaking Spanish to a Customer. The young girl who did help me was a bit reserved; no smile, no greeting, just a " is this it". I was pretty much disappointed with the lack of Customer Service & made to feel irrelevant & unimportant by both workers @ Penn Florist. Don't you think that they both could have at a minimum greeted me?????! Where is Customer Service in our USA today? Does anyone who works with the public & serving customers even know what Customer Service is???

Maria Christopher 4 months ago

Wide array of flowers and burial place decor. The staff is so sweet and helpful. I was not looking forward to buying my Dad’s burial stone, but the staff made it bearable. They offer different things without the “pushy” salesman attitude which i personally appreciate. Their real flowers are beautiful and fairly priced.

Charlene Benson 4 months ago

Penn florist recently did 2 floral arrangements for me and they were breathtaking 😍. I mean absolutely gorgeous and the recipients were even more amazed at such beautiful floral arrangements. Thank You Penn Florist for bringing smiles to my love ones faces. I can't wait to see the next Penn Florist creation ❤️

Fabian Brown 10 months ago

The flowers were beautiful. The customer service was top notch. My wife sent me to get flowers for my son for home coming… epic fail on my part as I order a regular bouquet. Apparently I needed to get a nosegay bouquet. So I had to come back to the florist with my tail between my legs and she was so accommodating. I did all the things wrong, didn’t order ahead of time, got the wrong style, but at the end of the day she took care of all of my rookie mistakes. Highly recommend.

Ray Cavicchio Photography a year ago

I'm not sure what's going on here. I've been ordering flowers for years at Penn Florist.... Holidays, birthdays, get well's, funerals, etc. Never really had a problem with their offerings, until recently. Yesterday I ordered, what I thought, was a really pretty flower arrangement that cost me close to $100 total, for a relative who's in the hospital with cancer. What was sent to the hospital was an extremely ugly bunch of flowers stuffed into a vase. It looks like whoever did this "so-called-arrangement" thought it was okay to JUST stuff flowers in a vase and call it a day, and not do anything to the flowers like a florist would. It definitely wasn't an "arrangement." It looked like a 10 year old picked up some supermarket flowers and stuffed them into one of the ugliest vases they could find in the house. What was delivered looked absolutely nothing like what was in the photo on their website. I can't even call a flower arrangement. Creating an arrangement takes effort. There was ZERO effort put into this order to get it look anything close to the website photo. I can see if the flowers were all different heights like they would be in a proper arrangement, but these were all th